Our products are specifically designed for hospitality professionals, including hotels & resorts, restaurants, cafés, bars, rental companies, event venues, caterers, interior designers and procurement firms.

Of course, our products are also perfectly suitable for private customers. If you’re a private buyer, please get in touch with us through our contact form.

1. Create a Customer Account
Sign up to access our exclusive professional pricing.

2. Select Your Items
Add the desired products to your shopping cart. Don’t forget to specify your preferred delivery method - either delivery or pick-up at our warehouse. Please also include any relevant details about your order.

3. Submit Your Quote Request
Once submitted, you’ll receive a confirmation email acknowledging that we’ve received your request and are processing it.

4. Receive Your Quote
As soon as your quote is ready, it will be sent to the email address linked to your account.

5. Review and Approve
You can approve your quotation directly online through your account or provide us with any feedback or comments.

Your order is confirmed by returning the dated and digitally signed quotation (serving as the agreement) before its expiration date (14 working days).

Once your order is confirmed, you will receive an email with the order confirmation, including details on delivery time, our delivery policy, and the corresponding invoice.

After we receive the payment, your goods will be shipped according to the planned delivery schedule.

Payments are accepted exclusively via bank transfer, in accordance with the agreed terms and conditions. 

Please note that all online prices are quoted ex-works based from our warehouse in Antwerp, Belgium. 

Delivery costs will be added to your quote based on the chosen delivery method and your location. We calculate these costs as accurately as possible.  

Delivery depends on the size of your order: small parcels are shipped via regular postal services, medium orders are delivered by courier with a tailgate, and larger orders are sent by charter with a tailgate available on request.

You also welcome to pick up your order directly from our Antwerp warehouse.

When you place your order, we’ll provide an estimated shipping date. You can always check the status of your order or contact us by email or through your account for updates. 

Once your order is confirmed, we will arrange shipping through the designated carrier.

If you have any special delivery requests, please let us know when confirming your order.

A delivery note will be provided upon delivery to confirm receipt. We recommend checking your order immediately and notifying us within 24 hours of any damages or defects.